Return / Refund Policy

If you are not 100% satisfied with your Glow Promise purchase, please return it for a full refund within 15 days of purchase.
To qualify for a return, your item must remain in its original condition, sealed and unused and in the original packaging. Additionally, you will need to provide the receipt or proof of purchase. We reserve the right to refuse a refund if a product is returned damaged, opened, or used.
To process your return, please e-mail us at glowpromisebyhania.com and provide your:
Name
Order number
Item(s) you are returning
Reason for return
We will respond to your request within 3 business days.
Upon approval of your return, we will furnish you with detailed instructions on how and where to send your package. Please note that items returned without prior authorization will not be accepted.
For any inquiries regarding returns, feel free to reach out to us at glowpromisebyhania.com5. Damaged or Missing Items

• If your order arrives damaged or with missing items, please notify us within 24hours of delivery.
  
• Provide photos of the damaged items and packaging to assist with the claim process.
  
• Thank you for choosing Glow Promise. We appreciate your trust in our products and
  services!